Using an online mattress store can be a fantastic way to buy quality sleep products at competitive prices. As with any major purchase, however, exercising a little common sense and caution is necessary to make sure that you get the right mattress for your needs. Here are some steps to follow to make sure that your shopping experience is a rewarding one:
- Check out the website – The vast majority of online merchants are reputable ones that strive to provide great customer service. Unfortunately, there are some bad eggs on the Internet, just as there are in every town and community. So make sure that you’re dealing with a site that has a good reputation. Asking friends and family for a recommendation is usually helpful, as is checking online reviews of the site you’re interested in. The Better Business Bureau’s web page, http://www.bbb.org, has information on tens of thousands of web sites as well.
- Know what you’re looking for – Have a good idea of the mattress size, materials used, firmness level, and type of foundation you want before you buy.
- Research the brand and product you’re interested in – Again, family and friends can be very helpful; or simply read reviews written by prior purchasers.
- Make sure you understand the site’s shipping policies, customer support, and product warranties and guarantees – Will they bring the mattress to your home, or will you need to pick it up at a freight depot? What is their delivery charge? Can you contact them after the sale with questions or concerns? What will they do to back up their product, if it doesn’t meet your expectations? Be sure you know all of these things before buying.
Here at Parklane Mattresses, we are proud of the reputation we’ve built for selling superior products at great prices, backed up by world-class customer service. Check out our online selection and buying guides today.
The better sleep secret.